Terms and Conditions
Welcome to JV Tours and Travels. By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
Booking and Payment
All bookings are subject to availability and confirmation.- A deposit is required at the time of booking, and full payment must be made prior to the departure date.
Payments can be made via credit card, bank transfer, or other methods specified on our website.
Prices are subject to change without notice; however, once your booking is confirmed, the price will not change.
Cancellation and Refund Policy
Cancellations must be made in writing and are subject to the following charges:
More than 60 days before departure: Full refund minus the deposit.
30-60 days before departure: 50% of the total cost.
Less than 30 days before departure: No refund.
Refunds will be processed within 30 days of the cancellation request.
Changes to Booking
Any changes to the booking must be communicated in writing.
We will try to accommodate changes but cannot guarantee that all changes will be possible.
Additional charges may apply for changes to bookings.
Travel Insurance
Travel insurance is mandatory for all travelers
It is the traveler’s responsibility to ensure they have adequate coverage for the duration of their trip.
JV Tours and Travels is not responsible for any costs incurred due to lack of insurance coverage.
Travel Documents
- It is the traveler’s responsibility to ensure they have valid travel documents, including passports and visas.
- JV Tours and Travels will provide assistance with visa applications if required, but cannot guarantee visa approval.
- Failure to obtain necessary travel documents does not entitle travelers to a refund.
Health and Safety
Travelers are responsible for ensuring they are fit to travel.
Any health concerns or dietary requirements should be communicated at the time of booking.
JV Tours and Travels is not responsible for any health issues that arise during the trip.
Liability
JV Tours and Travels acts as an intermediary between travelers and service providers (e.g., airlines, hotels, tour operators).
We are not responsible for any loss, injury, or damage sustained during the trip.
Our liability is limited to the amount paid for the booking.
Conduct
Travelers are expected to behave respectfully and follow local laws and customs.
JV Tours and Travels reserves the right to terminate the trip of any traveler whose behavior is deemed inappropriate, without refund.
Complaints
Any complaints should be communicated to JV Tours and Travels as soon as possible during the trip.
We will make every effort to resolve complaints promptly and to your satisfaction.
10. Governing Law
These terms and conditions are governed by the laws of the country in which JV Tours and Travels is registered.
Any disputes will be resolved in the courts of this jurisdiction.
Changes to Terms and Conditions
- JV Tours and Travels reserves the right to update or modify these terms and conditions at any time.
- Changes will be effective immediately upon posting on our website.
- Continued use of our services constitutes acceptance of the updated terms and conditions.
Privacy Policy
We are committed to protecting your privacy. Our privacy policy, available on our website, explains how we collect, use, and protect your personal information.
Intellectual Property
All content on the JV Tours and Travels website, including text, images, and logos, is the property of JV Tours and Travels and is protected by copyright laws.
Unauthorized use of any content is prohibited.
Force Majeure
- JV Tours and Travels is not liable for any failure to perform due to unforeseen circumstances or events beyond our control, including natural disasters, war, or strikes.
By using the JV Tours and Travels website and services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact us for further assistance.